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Your Care Solutions Limited

Last updated: 18/06/2026

1. About these terms

These terms of use govern your access to and use of the website at www.yourcaresolutions.com (the “Website”). By using the Website you agree to these terms. If you do not agree, please do not use the Website.

The Website is operated by Your Care Solutions Limited (“we”, “us”, “our”):

  • Company: Your Care Solutions Limited
  • Company registration number: 5172595
  • Registered/office address: 1st Floor, Newlands Estate, 315 Chorley New Road, Bolton, BL1 5PB
  • Telephone: 03333 231 280
  • Email: administrator@yourcaresolutions.com

We are registered with and regulated by the Care Quality Commission (CQC).

2. These terms are about the Website only

These terms govern your use of the Website. They are not the agreement under which we provide care and support services. Any care or support we provide is governed by a separate written service/care agreement entered into between us and the relevant client. Nothing on this Website forms part of that agreement or constitutes an offer to provide services on particular terms.

3. Using the Website

You may use the Website for lawful purposes only. You must not:

  • use the Website in any way that breaches any applicable law or regulation;
  • use the Website to transmit any harmful, unlawful, defamatory, or offensive material;
  • attempt to gain unauthorised access to the Website, the server on which it is stored, or any connected server, computer or database;
  • introduce any viruses, malware, or other harmful material; or
  • use the Website in any way that could damage, disable, or impair it or interfere with another user’s use of it.

We may suspend or restrict access to the Website at any time without notice.

4. Enquiries and information you submit

If you submit an enquiry through the Website, you agree that the information you provide is accurate and that you are entitled to provide it. Where you provide information about another person (for example, a relative you are enquiring on behalf of), you confirm you have their authority to do so. We handle information you submit in accordance with our Privacy Policy.

Submitting an enquiry does not create any contractual relationship between us, nor any obligation on us to provide services.

5. No medical, care, or professional advice

The content on the Website is provided for general information only. It is not intended to be, and should not be relied upon as, medical, healthcare, legal, financial, or other professional advice. You should always seek the advice of a suitably qualified professional in relation to your or another person’s specific circumstances. If you have an urgent medical concern, contact your GP, call NHS 111, or in an emergency call 999.

6. Accuracy of information

We try to keep the information on the Website up to date and accurate, but we do not warrant that it is complete, current, or error-free. Details of our services, regulatory status, and other information may change. To confirm current details, please contact us directly.

7. Intellectual property

The content of the Website, including text, graphics, logos, images, and design, is owned by or licensed to Your Care Solutions Limited and is protected by copyright and other intellectual property rights. You may view and print pages from the Website for your own personal, non-commercial use. You must not reproduce, distribute, or otherwise use any content for commercial purposes without our prior written consent.

8. Links to other websites

The Website may contain links to third-party websites. These links are provided for convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. A link does not imply that we endorse the linked site.

9. Our liability

We do not exclude or limit our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

Subject to that, we provide the Website on an “as available” basis and, to the extent permitted by law, we exclude all implied warranties relating to the Website. We will not be liable for any loss or damage arising from your use of, or inability to use, the Website, or from reliance on any content on it. We will not be responsible for any interruption or unavailability of the Website due to causes beyond our reasonable control.

Nothing in this section affects your statutory rights as a consumer, or any rights and obligations under a separate care agreement.

10. Privacy and cookies

Your use of the Website is also governed by our Privacy Policy and our Cookie Policy [INSERT LINKS], which explain how we collect and use information and how we use cookies.

11. Changes to these terms

We may revise these terms at any time by updating this page. The version in force is the one published on the Website when you use it. Please check this page from time to time to take notice of any changes.

12. Governing law

These terms, their subject matter, and their formation are governed by the law of England and Wales. The courts of England and Wales will have exclusive jurisdiction over any dispute or claim arising out of or in connection with them, except that if you live in Scotland or Northern Ireland you may also bring proceedings in your own jurisdiction.

13. Contact us

If you have any questions about these terms, please contact:

Your Care Solutions Limited 1st Floor, Newlands Estate, 315 Chorley New Road, Bolton, BL1 5PB Telephone: 03333 231 280 Email: administrator@yourcaresolutions.com